Returns

We stand behind the quality of every roll we ship. If something isn’t right with your order, we’re here to make it right.

30-day returns

Unopened rolls in original packaging may be returned within 30 days of purchase for a full refund or store credit.

Faulty product

If a roll arrives damaged or has a manufacturing defect, contact us within 7 days of delivery. We’ll organise a replacement at no cost to you.

How to return

  1. Email support@tintforce.com with your order number and reason for return.
  2. We’ll respond within 1 business day with a return authorisation and shipping instructions.
  3. Once we receive the return, we’ll process your refund or store credit within 5 business days.

What’s not eligible: partially used rolls, custom-cut orders, or product damaged after delivery through improper handling.